Software Ergonomics and Usability

Software ergonomy aims at creating user friendly interactive application software. We have significant expertise and experience in the field of man-computer interaction and computer based cooperative work. We offer this knowledge in the form of educative events, reviews and advisory support for development projects.

Some of the methods and techniques that we use are: Requirement analysis, video based observation, qualitative interviews, heuristic evaluation and design mock-ups.

Involved members from the Informatics Department:

Department  Angewandte und Sozialorientierte Informatik (ASI)

Involved staff:

• Prof. Dr. Horst Oberquelle
• Frank Buhr
• Katharina Wolter

Project Examples:

Software-Ergonomy Consultation and Workshops

Analysis and conceptual design of (Groupware) desktop applications

• AOL Suchen
• Ergonomische Evaluierung einer Call-Center-Software

Analysis and conceptual design of auditive interfaces

• Ergonomie-Gutachten und Usability-Test eines Community-Dienstes

Analysis and conceptual design of web-based applications

• Usability-Review der Europcar-Website
• Begutachtung eines Informationsdienstes

Conferences

And further analytical and empirical evaluations.

In cooperation with:

• AOL Deutschland GmbH, Hamburg
• Otto Versand, Hamburg
• Europcar, Hamburg
• Digitronic Microcomputersysteme GmbH, Wedel
• Internetauskunft AG
• Teleaction GmbH
• Tucco GmbH, Hamburg
• ID-Media AG
• Epecon GmbH, Hamburg
• Agentur Altenberger GmbH, Hamburg